Frequently Asked Questions

Everything you need to know about your BODE experience.

What is your shipping policy?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping durations vary by location. All orders are processed within 48 hours.

How do I return or exchange an item?

We accept returns and exchanges on unworn items with original tags attached within 14 days of delivery. Please visit our Returns Portal to start your request.

How should I care for my BODE garments?

Many of our pieces use delicate vintage textiles. We recommend dry cleaning for most items or hand washing in cold water to ensure the longevity of the craftsmanship.

Can I track my order?

Yes, once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Shop Pay.

Are your items true to size?

Our garments generally follow standard sizing, but because many pieces are handmade or use unique fabrics, we provide specific measurements on each product page to help you find the perfect fit.